Legal & Policies

Important information about using INSYDE and your rights.

Privacy Policy

Effective Date: January 11, 2026

This Privacy Policy describes how Insyde, LLC ("Insyde," "we," "us," or "our") collects, uses, stores, and shares information when you use the Insyde platform.

By using Insyde, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Account Information

  • Email address
  • Name
  • Username or nickname
  • Password (encrypted)

Payment Information

  • Billing name
  • Email
  • Payment method details
  • Transaction history

All payment processing is handled by Stripe. Insyde does not store full credit card numbers.

Community Data

  • Community memberships
  • Access permissions
  • Roles
  • Activity related to Communities

Discord Information

For Communities that use Discord integration, we collect:

  • Discord user ID
  • Discord username
  • Discord role data

This data is used only to authorize access to Communities.

Technical Data

  • IP address
  • Browser and device information
  • Cookies
  • Usage logs

2. How We Use Information

We use your information to:

  • Provide access to Communities
  • Process payments
  • Prevent fraud
  • Manage disputes
  • Communicate with you
  • Enforce platform rules
  • Improve the platform

3. Sharing of Information

Community Owners

Community owners may see:

  • Your name
  • Your email address
  • Your membership status
  • Your access level

They do not see your payment details.

Service Providers

We share data with:

  • Stripe (payments)
  • Hosting providers
  • Security and fraud tools

Legal Requirements

We may disclose data if required by law, subpoena, or court order.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Secure accounts
  • Analyze usage

You may disable cookies, but some features may not work.

5. Data Retention

We retain data as long as necessary to:

  • Operate the platform
  • Comply with laws
  • Resolve disputes
  • Enforce agreements

6. Data Deletion

You may:

  • Delete your account
  • Request deletion of your personal data

To do so, email: [email protected]

Some records (such as transaction history) may be retained for legal or financial compliance.

7. Security

We use reasonable technical and organizational measures to protect your data, but no system is 100% secure.

8. Children

Insyde is not intended for anyone under 18. We do not knowingly collect data from minors.

9. Changes

We may update this Privacy Policy. Continued use means acceptance of changes.

10. Contact

Insyde, LLC

933 Pine Log Rd

Aiken, SC 29803

United States

[email protected]

[email protected]