Privacy Policy
Effective Date: January 11, 2026
This Privacy Policy describes how Insyde, LLC ("Insyde," "we," "us," or "our") collects, uses, stores, and shares information when you use the Insyde platform.
By using Insyde, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Account Information
- Email address
- Name
- Username or nickname
- Password (encrypted)
Payment Information
- Billing name
- Payment method details
- Transaction history
All payment processing is handled by Stripe. Insyde does not store full credit card numbers.
Community Data
- Community memberships
- Access permissions
- Roles
- Activity related to Communities
Discord Information
For Communities that use Discord integration, we collect:
- Discord user ID
- Discord username
- Discord role data
This data is used only to authorize access to Communities.
Technical Data
- IP address
- Browser and device information
- Cookies
- Usage logs
2. How We Use Information
We use your information to:
- Provide access to Communities
- Process payments
- Prevent fraud
- Manage disputes
- Communicate with you
- Enforce platform rules
- Improve the platform
3. Sharing of Information
Community Owners
Community owners may see:
- Your name
- Your email address
- Your membership status
- Your access level
They do not see your payment details.
Service Providers
We share data with:
- Stripe (payments)
- Hosting providers
- Security and fraud tools
Legal Requirements
We may disclose data if required by law, subpoena, or court order.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Secure accounts
- Analyze usage
You may disable cookies, but some features may not work.
5. Data Retention
We retain data as long as necessary to:
- Operate the platform
- Comply with laws
- Resolve disputes
- Enforce agreements
6. Data Deletion
You may:
- Delete your account
- Request deletion of your personal data
To do so, email: [email protected]
Some records (such as transaction history) may be retained for legal or financial compliance.
7. Security
We use reasonable technical and organizational measures to protect your data, but no system is 100% secure.
8. Children
Insyde is not intended for anyone under 18. We do not knowingly collect data from minors.
9. Changes
We may update this Privacy Policy. Continued use means acceptance of changes.